Return and Refund Policy

You have the right to cancel an order within 24 hours without providing a reason.
The cancellation period for an order is 24 hours from the date of order receipt.
In order to exercise this right of cancellation, you must inform us of your decision with a clear statement.
You can inform us via email.
 We will issue the refund within 20 days from the date of receiving the returned products. We will use a payment method that allows us to credit the refund to the designated customer, and no fees will be charged for the refund. Items on sale are also eligible for a refund.

Return Conditions

To ensure that products are eligible for return, please make sure that:

  • The products were purchased no more than 14 days ago.
  • The product is unused or undamaged.
  • The products are in their original packaging.

The following products cannot be returned:

  • Products provided according to specifications or customization as specified.
  • Products provided that are by their nature not returnable, such as perishable or expired products.
  • Products provided that are not returnable for hygiene and health reasons if opened after delivery.
  • Products provided that, after delivery, are inseparable from others by their nature.

We reserve the right to refuse returns of products that do not meet the return conditions above at our sole discretion.

Returned Products

You are responsible for the cost and risk of returning the products.
You should send the products to the following address: Please contact us to obtain the return address.

We cannot be held responsible for products lost or damaged during shipment. Therefore, we suggest using a tracked and insured shipping service. We are unable to provide a refund without having received the products or without proof of product shipment.